ZOSI C298 Guide De Démarrage Rapide page 13

FAQ
Q: Why is the device offline?
• Confirm if the correct Wi-Fi password was entered during camera pairing. If unsure, perform a reset
and retry the pairing process.
• Verify that your current network operates on the 2.4GHz Wi-Fi frequency, as this camera does not
support the 5GHz Wi-Fi.
• Check if the device is connected to the network, ensure your router is functioning normally for internet
access, and that the router has automatic IP address allocation enabled.
Q: No recording is found?
• Check if the Micro SD card is damaged and if the date being searched for is valid. Ensure that the
device's system setting time is correct.
Q: Why is the two-way audio not working?
• Please check whether App permissions are allowed when installing the app on your phone.
• Verify the current network status of both the camera and your phone.
• Ensure that the current intercom camera's volume is not too low; adjust the speaker volume as needed.
Q: Does the camera support motion detection and image capture?
• The camera automatically captures images when it detects people, cars, or any changes in the
detected image.
• Users can also manually capture images using the Zosi Smart App.
11 - English