Publicité
Les langues disponibles
Les langues disponibles
Warranty provisions
Warranty conditions of WEKA Holzbau GmbH
We grant the buyer a 5-year guarantee on function from the date of delivery under the
following conditions - but only on wooden products (referred to as WEKA product) insofar
as they are made of wood, not on associated components or parts of the WEKA product
made of material other than wood.
Within the warranty period, defective parts or missing parts of the goods or the goods
themselves will be replaced free of charge at our discretion, i.e. the buyer will receive the
material from us at no additional cost. The costs arising from the replacement, in particular
delivery and assembly or conversion costs and other consequential costs, are not included
in the warranty claim.
Warranty claims can only be made in conjunction with the original packing slip and origi-
nal purchase receipt and must be submitted to us in writing, by fax or by e-mail within the
deadline. Prompt processing requires an orderly presentation of the damage in picture and
text and justification of the cause of the defect by the seller. Damages are generally exclu-
ded from the warranty if
- the WEKA product may be incorrectly founded (foundations or similar), even with only
minor faults,
- may have deviated from the respective assembly instructions,
- wind speeds above force 7, natural disasters or violent impacts may have occurred,
- any modification (additional attachments or conversions) may have been made to the
product compared to the assembly instructions,
- omitted or insufficient care (maintenance: wood preservation, wood painting, etc.) of the
wood may have been carried out.
A causal connection with the damage is generally not relevant. Changes in colour, cracks,
warping, shrinkage, swelling or similar normal changes due to the nature of the material
„wood" and their consequences are expressly excluded from the guarantee. Further claims
and consequential damages are generally not covered by the warranty provisions. Only
the statutory warranty provisions and other laws apply to components made of materials
other than wood; the warranty does not apply to these. Damaged or defective individual
parts must be objected to before installation, otherwise the warranty claim will be invalida-
ted.
Warranty claims should be addressed to:
weka Holzbau GmbH, Johannesstraße 16, 17034 Neubrandenburg;
Fax: 0395/42908-83; e-mail: info@weka-holzbau.com
Technische Änderungen vorbehalten!
5
© Copyright HRB 3662
Publicité
