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detergent. After cleaning, wipe the
hob dry with a soft cloth.
• Remove shiny metallic
discoloration: use a solution of water
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or
operate the hob.
You can hear a constant
beep noise.
An acoustic signal
sounds and the hob de‐
activates.
An acoustic signal
sounds when the hob is
deactivated.
The hob deactivates.
Residual heat indicator
does not come on.
Possible cause
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is blown.
You did not set the heat
setting for 10 seconds.
You touched 2 or more
sensor fields at the same
time.
Pause operates.
There is water or fat stains
on the control panel.
The electrical connection is
incorrect.
You put something on one
or more sensor fields.
You put something on the
sensor field
.
The zone is not hot be‐
cause it operated only for a
short time or the sensor is
damaged.
with vinegar and clean the glass
surface with a cloth.
Remedy
Check if the hob is correctly
connected to the electrical
supply.
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali‐
fied electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor field.
Refer to "Pause".
Clean the control panel.
Disconnect the hob from the
electrical supply. Ask a quali‐
fied electrician to check the
installation.
Remove the object from the
sensor fields.
Remove the object from the
sensor field.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
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