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NES Cooktop Use and Care Manual
Bosch Cooktop Warranty
Statement of Limited Warranty
The warranties provided by BSH Home Appliances Corp. in this Statement of Limited Warranty apply only to the BSH Electric
Cooktops ("Cooktop") sold to you, the first using purchaser, provided that the Cooktop was purchased (1) for your use and not for
resale and (2) in the United States or Canada and is located in the country of purchase. As used in this Statement of Limited
Warranty, the term "Date of Installation" shall refer to the earlier of the date the Cooktop is installed or ten (10) business days
after the date the Cooktop is sold to the first using purchaser, the warranties stated herein apply only to the first using purchaser
and are not transferable.
Standard Limited Warranty
BSH warrants that its Cooktop is free from defects in materials and workmanship for a period of twelve (12) months from the
Date of Installation. During the warranty period, BSH or its authorized service center will repair or replace, at its sole option, any
Cooktop that proves to have been defective under conditions of normal use without charge. All removed parts and components
shall become the property of BSH, at BSH's option. All replaced and/or repaired parts shall assume the identity of the original part
for purposes of this warranty and this warranty shall not be extended with respect to such parts.
Extended Limited Warranty
BSH further warrants that the electric heating elements and controls of the Cooktop and the ceramic glass of the Cooktop shall be
free from defects in materials for a period of time beginning on the twelfth (12th) month from the Date of Installation and continu-
ing until the sixtieth (60th) month from the Date of Installation ("extended warranty period"). During the extended warranty period,
BSH will replace any electric heating elements, controls, or ceramic glass of the Cooktop that proves to have been defective under
normal conditions of use without charge, excluding any labor (including but not limited to labor charges incurred in the removal and
reinstallation of any Cooktop), transportation, and/or shipping costs incurred in the performance of this extended warranty. All
replaced parts covered under this paragraph shall assume the Identity of the original for purposes of this extended warranty and this
warranty shall not be extended with respect to such parts.
Other Conditions of the Limited Warranties
The warranties provided in this Statement of Limited Warranty exclude defects or damage resulting from (1) use of the Cooktop in
other than its normal and customary manner (commercial use of the Cooktop shall not be deemed normal or customary), (2)
misuse, abuse, accidents or neglect, (3) improper operation, maintenance, installation or unauthorized service, (4) adjustment or
alteration or modification of any kind, (5) a failure to comply with applicable state, local, city, and county electrical and/or building
codes, (6) spills of food or liquid, and (7) external forces such as floods, fires, acts of God or other circumstances beyond BSH's
control. Also excluded from this warranty are scratches and damages on external surfaces and exposed parts of Cooktops on which
the serial numbers have been altered, defaced of removed.
To the extent allowed by law, this warranty sets out your exclusive remedies with respect to products covered by it, whether the
claim arises in contract or tort (including strict liability and negligence) or otherwise. BSH will not be liable for consequential or
incidental damages, losses, or expenses. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ANY WARRANTY
IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, SHALL
BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS WARRANTY IS EFFECTIVE. No attempt to alter, modify, or amend
this warranty shall be effective unless authorized in writing by an officer of BSH.
How to Obtain Warranty Service
To obtain warranty service for the Cooktop, you should contact the nearest BSH authorized service center or the BSH Customer
Support Call Center, 5551 McFadden Avenue, Huntington Beach, CA 92649, 800/944-2904.
NOTICE TO CALIFORNIA OWNERS
If your Cooktop needs warranty service and there is no authorized BSH service center reasonably close to you, you may notify the
BSH reseller from whom you purchased the Cooktop . If the BSH reseller fails to repair or replace the defective parts, or partially
refund your purchase price (where applicable), you may have the Cooktop repaired at any large appliance repair shop or center and
you will be reimbursed for all reasonable expenses provided the costs are substantiated in writing and the work performed is
covered by this warranty. BSH shall not reimburse any repair costs hereunder which exceed the depreciated value of the Cooktop.
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