RISCO Group EL-5803 Instructions D'installation page 79

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Standard Limited Product Warranty
RISCO Ltd., its subsidiaries and affiliates ("RISCO") guarantee RISCO's hardware
products to be free from defects in materials and workmanship when used and
stored under normal conditions and in accordance with the instructions for use
supplied by RISCO, for a period of (i) 24 months from the date of connection to the
RISCO Cloud (for cloud connected products) or (ii) 24 months from production
(for other products which are non-cloud connected), as the case may be (each, the
"Product Warranty Period" respectively).
Contact with customers only. This Product Warranty is solely for the benefit of
the customer who purchased the product directly from RISCO, or from any
authorized distributor of RISCO. Nothing in this Warranty obligates RISCO to
accept product returns directly from end users that purchased the products for
their own use from RISCO's customer or from any installer of RISCO, or otherwise
provide warranty or other services to any such end user. RISCO customer shall
handle all interactions with its end users in connection with the Warranty, inter
alia regarding the Warranty. RISCO's customer shall make no warranties,
representations, guarantees or statements to its customers or other third parties
that suggest that RISCO has any warranty or service obligation to, or any
contractual privy with, any recipient of a product.
Return Material Authorization. In the event that a material defect in a product
shall be discovered and reported during the Product Warranty Period, RISCO
shall, at its option, and at customer's expense, either: (i) accept return of the
defective Product and repair or have repaired the defective Product, or (ii) accept
return of the defective Product and provide a replacement product to the
customer. The customer must obtain a Return Material Authorization ("RMA")
number from RISCO prior to returning any Product to RISCO. The returned
product must be accompanied with a detailed description of the defect discovered
("Defect Description") and must otherwise follow RISCO's then-current RMA
procedure in connection with any such return. If RISCO determines in its