Kohler K-1657 Guide De Propriétaire page 5

Troubleshooting (cont.)
Symptoms
2. Error 5 is displayed.
3. Error 6 is displayed.
4. Display is blank.
5. Water from steam head.
6. No steam after 5 minutes
of pressing power.
Kohler Co.
Probable Causes
A. Tank water level is too low
(green status light on generator
is on).
B. Tank temperature limit has been
exceeded (green status light on
generator is off).
C. Internal generator components
are not functioning properly.
A. The temperature in the steam
room has exceeded the
maximum allowable level.
A. Inadequate power is supplied to
the generator (green status light
on generator is off).
B. The user interface is not
receiving power from the
generator (green status light on
the generator is on).
C. The user interface is damaged
(green status light on the
generator is on).
A. Normal operation.
B. Water supply lines are
connected improperly.
C. Components internal to the
generator are not functioning
properly.
A. An error has occurred.
B. The temperature setpoint has
already been reached.
C. Inadequate power is supplied to
the generator (green status light
on generator is off).
5
Recommended Action
A. Inspect the water inlet screen and
clean if necessary. Ensure the water
supply valve is on and that water
is being supplied to the generator.
B. Call the Customer Care Center
using the information provided on
the back page of this manual.
C. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Reset power to the generator and
ventilate the steam room to remove
excess heat.
A. Provide proper power to the
generator. If necessary use the
provided test kit to ensure the
generator is working properly.
B. Use the provided test kit and
instructions to identify the source
of the problem.
C. Call the Customer Care Center
using the information provided on
the back page of this manual.
A1. A small amount of water
discharged from the steam head
just before, during, and just after
steam use is normal.
A2. Water discharge from the
steamhead during the power clean
cycle is normal.
B. Review the generator installation
guide and reinstall the lines at the
proper locations.
C1. Turn off water supply to the
generator. If possible, drain the
tank. Slowly open the water supply
valve to refill the generator.
C2. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Check the User Interface for error
messages. If an error message
appears, see the appropriate error
message troubleshooting.
B. Confirm the temperature setpoint is
greater than the current steam
room temperature. Increase
temperature setpoint if desired.
C1. Provide proper power to the
generator. Use the provided test kit,
if necessary, to ensure the generator
is working properly.
C2. Call the Customer Care Center
using the information provided on
the back page of this manual.
1008019-5-F