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Stove Will Not Feed Pellets, But Fuel Feed Light Comes On As Designed
Possible Causes
High limit switch has tripped or is defective.
Bad Auger Motor.
Auger Jam.
Loose wire or connector.
Bad control board.
High Limit Switch Keeps Tripping
Possible Causes
The convection blower is overheating and tripping
the internal temperature shutoff.
The stove is being left on the highest setting for
extended periods of time.
Fuel other than wood pellets is being burned in the
stove.
Power surge or brown out situation.
High limit switch is malfunctioning.
Trouble Shooting Guide
Possible Remedies: (Unplug stove first when possible)
Wait for the stove to cool for about 30 - 45 minutes. Locate the High
Limit thermodisc and press the reset button on the back of it. If the
heater will not restart, check the thermodisc to see if it's bad. To test if
the thermodisc is bad, you can bypass it as described previously for the
POF thermodisc.
Remove the auger motor from the auger shaft and try to run the unit.
If the motor will turn the shaft is jammed on something. If the motor will
not turn, the motor is bad.
Start by emptying the hopper.
removing the auger pin. Remove the auger shaft inspection plate in
the hopper so that you can see the auger shaft. Gently lift the auger
shaft straight up so that the end of the auger shaft comes up out of
the bottom auger bushing. Next, remove the two nuts that hold the
top auger biscuit in. Then rotate the bottom end of the auger shaft up
towards you until you can lift the shaft out of the stove. After you have
removed the shaft, inspect it for bent flights, burrs, or broken welds.
Remove any foreign material that might have caused the jam. Also,
check the auger tube for signs of damage such as burrs, rough spots, or
grooves cut into the metal that could have caused a jam.
Check all wires and connectors that connector to the auger motor,
high limit switch, and the Molex connector.
If the fuse is good, the wires and connectors check out good, and the
high limit switch did not trip, test for power going to the auger motor. If
there is not a full current going to the auger motor when the fuel feed
light is on, you have a bad control board.
Possible Remedies: (Unplug stove first when possible)
Clean any dust off of the windings and fan blades. If oiling the blower
does not help, the blower may be bad.
If operating the heater on the highest heat setting, the room temperature
could increase enough and lead to potential overheating situations. If
this happens, try operating at a lower heat setting.
This pellet stove is designed and tested to use wood pellets. Check for
signs of fuel other than wood pellets. No other types of fuel have been
approved for this pellet stove. If there are signs of other types of fuel
being used, stop using them immediately.
A power surge, spike, or voltage drop could cause the high limit switch
to trip. Check to see if a surge protector is being used on the stove. If
not, recommend one to the consumer.
If the other items check out OK, replace the high limit switch.
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Then remove the auger motor by
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