7. Troubleshooting
Some malfunctions can be easily resolved. Before calling customer service or a
repairer, please consult the following table :
Problem
No electricity
production
Solid Red LED
light on
microinverter
If you have any questions, please contact our customer service department at
sav@market-maker.fr.
Reason
Power failure
Incorrect electrical connection
Micro-inverter or solar panel
is damaged
Insufficient sunshine
Installation is not connected
to the household electrical
system
Fault
Solution
Check that there is
no power failure
Check that cables are
correctly connected
Contact aftersales
department
Move the installation
to a sunnier location
Plug the installation
to the house socket
Contact aftersales
department