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4Customer service
B efore you call customer service, please check
C u s t o m e r s e r v i c e
whether you can correct the fault yourself.
If you are unable to rectify the fault, please contact
our customer service. We will always find an
appropriate solution.
US
1-800-944-2904
CA
1-800-944-2904
When calling, please state the product number (E-
Nr.) and the production number (FD), which can be
found on the rating plate.
~ "Getting to know your appliance" on page 14
Appliance self-test
Your appliance features a self-test program which
displays the fault your customer service can rectify.
Switch off the appliance and wait 5 minutes.
1.
Switch the appliance on again.
2.
Within the first 2 minutes press and hold
3.
menu button for 10 seconds until an audible
signal sounds.
The self-test program starts. While the self-test is
running, a long audible signal sounds in the
meantime.
If 2 audible signals sound after the end of the
■
self-test and the set temperature is displayed,
your appliance is OK.
If 5 audible signals sound after the end of the
■
self-test and the settings display shows Er,
contact customer service.
When the program has ended, the appliance
switches to normal operation.
Warranty statement
Please see the enclosed statement of limited
product warranty for detailed information on warranty
coverage.
Toll-free phone number
Customer service en-us
33
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