SNOWJOE sunjoe SWJ800E Mode D'emploi page 14

Troubleshooting Table
Problems Corrective Action
The saw •
Check that you installed the extension cord
motor fails
properly into the pole saw power cord receptacle
to start
and that you plugged the extension cord into a
live 120 V outlet.
•
Make sure that you fully depress and hold the
safety lock button before squeezing the ON/OFF
trigger switch.
The saw
runs, but
•
The chain tension is too tight; re-tension.
the chain
speed is
low
Bar and
•
The chain tension is too tight; re-tension.
chain
running •
The chain oil tank is empty; refill.
hot and
•
The lubrication holes are plugged; clean them out.
smoking
The saw
motor
•
The chain tension is too tight; re-tension.
runs, but
•
The guide bar or chain is damaged; inspect
the chain
and replace the damaged part.
is not
turning
Daily Checklist, Cleaning
+ Storage
Daily Checklist
To help maintain your electric pole chain saw for optimum
performance, we recommend you complete this checklist prior
to each work session.
m
WARNING!
Do not plug in the power cord until you
have completed all of the daily checks.
• Inspect for any visible damage to the chain, guide bar, or
motor housing.
• Inspect the oil port and guide bar rails and clean them to
remove any debris.
• Check the chain tension.
• Check the chain teeth for sharpness.
• Check the bar and chain oil level; fill with only new chain
oil specifically formulated for chain saws.
NOISES: If you notice anything unusual, such as odd vibrations
or sounds, shut the saw OFF immediately. Remove the power
cord and check the saw for any damage.
If you cannot find the cause of the problem or are uncertain
what to do, have the saw inspected by an authorized
Snow Joe + Sun Joe dealer or call the Snow Joe
® ®
Sun Joe customer service center at 1-866-SNOWJOE
®
(1-866-766-9563) before using it.
m
CAUTION!
• Remove the power cord and wait at least five minutes for
the saw to cool before servicing or storing your unit.
• If you drop the saw, carefully inspect it for damage. If the
guide bar is bent, the housing is cracked, the handle is
broken, or if you see any other condition that may affect
the saw's operation, DO NOT USE the tool. Instead, have
it serviced at an authorized Snow Joe
dealer or call the Snow Joe
center at 1-866-SNOWJOE (1-866-766-9563).
Cleaning
Use only mild soap and a damp cloth to clean the pole chain
saw. Never let any liquid get inside the motor housing and
NEVER immerse any part of the saw housing in liquid.
Storage
• Ensure that the guide bar cover is in place when storing.
• Do not store the pole chain saw near chemicals, such
as fertilizers or other harsh solvents. Do not expose
the plastic parts of the unit to brake fluids, gasoline,
petroleum-based products, penetrating oils, or the like.
These products are often highly corrosive and may cause
permanent damage, weaken, or destroy the plastic parts
of your pole chain saw.
• When not in use, your electric pole chain saw should be
stored indoors in a dry and high or locked-up place, out of
the reach of children.
Support
If your Sun Joe SWJ800E electric pole chain saw requires
®
service or maintenance, please call 1-866-SNOWJOE
(1-866-766-9563) for assistance.
Model and Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of
your new product:
S W J 8 0 0 E
14
+ Sun Joe
®
+ Sun Joe customer service
® ®
Model #:
Serial #:
+
®
®