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Troubleshooting
Problem
Extractor
hood does
not turn on
My range
hood has
poor
performance
EN
My range
hood is noisy
Lights are
not working
If problem persists after the above checks, please contact CIARRA
Customer Care Centre for assistance.
Possible Cause
No electrical supply
Inadequate ventilation
The range hood and
cooktop are too far
away from each other
Check and make sure
the tape holding down
the damper flaps at the
vent hole are removed
before use
Grease filters clogged
with grease build-up
Carbon filters clogged
with grease build-up
Motor is running but no
extraction
Check inside the range
hood for any loose
debris and remove
If the noise is from the
motor, please contact
our Customer Care
Service
Light is damaged
The light wire terminal is
loose
26
Solution
Make sure that range hood
is plugged into powered
outlet. Test outlet with other
device if not working
Ensure that the kitchen is
sufficiently ventilated to
allow entry of fresh air
Optimal distance is
65~75cm above the cooktop
for best extraction
Remove the tape holding
down the damper
Clean the grease filters or
replace the grease filters
Replace new carbon filters
Please contact CIARRA
Customer Care Service
Please contact CIARRA
Customer Care Service
Replace with new LED lamp;
remove grease filters, reach
inside behind the control
panel and locate the wire
with clip behind the light
housing.
Reset the connection
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