Troubleshooting
Code
UB
8C, 8C1, 8C2
OC
3C
AC6
9C1, 9C2
SF
If any information code keeps appearing on the screen, contact a local Samsung service center.
56
English
Untitled-1 56
Check the spinning process.
• The load may not be balanced inside the drum. Check the drum and make sure
the load is balanced.
• Press Start/Pause (Hold to Start) to resume operation or power the washer off,
wait 2-3 minutes, power the washer on, and then try again.
• Make sure the unit is level.
• Make sure the washer is on a flat, stable surface.
Check the MEMS sensor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
Water may overflow.
• Close the water valve and call for service.
Check the motor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
Check the PBA communication status.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service center.
System failed.
• Power off the washer, and then contact a Samsung service center.
Action
2024-01-18
3:06:12