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Maintenance
Smart Care
To enable this function, you must first download the Samsung Laundry app from the Play Store or the
App Store and install it on a mobile device that has a camera function. The Smart Care function has been
optimized for Galaxy and iPhone mobile devices (applicable models only).
1. When the washer detects an issue to check, an information code appears on the display. To enter Smart
Care mode, press and hold Soil for 3 seconds.
2. The washer starts the self-diagnosis procedure and displays an information code if a problem is
detected.
3. Run the Samsung Laundry app on your mobile device, and then tap Smart Care.
4. Put the mobile device close to the washer's display so that the smartphone camera and the washer face
each other. The information code will be recognized automatically by the app.
5. When the information code is recognized correctly, the app provides detailed information about the
problem with applicable solutions.
NOTE
• The function name, Smart Care, may differ depending on the language.
• If the washer's display reflects light, the app may fail to recognize the information code.
• If the app fails to recognize the information code, you can enter the code manually on the app.
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2024-01-18
3:06:09
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