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Les langues disponibles
Do INTEX covers have the mesh screen in the middle?
No. Instead of using mesh screen, all the INTEX Above Ground Pool (Easy Set pool and Metal
Frame pool) covers are designed with holes in the center and holes around the edges, except for
family swim center pool covers.
Why is the diameter of my 10'(305cm) solar cover not 10'(305cm)?
A 10' (305cm) solar cover will FIT a 10' INTEX metal frame pool or Easy Set pool, it doesn't
mean the diameter of the solar cover is 10' (305cm), this rule also applies to all sizes of the
INTEX solar cover.
Which side of the Intex solar cover should contact with pool water?
The bubble side.
Does INTEX make Solar Covers?
Yes. We manufacture 8' (244cm) 10' (305cm) 12' (366cm) 15' (457cm) and 18' (549cm) for
both Easy Set and Round Metal Frame pools. We also distribute 18'X9' (549cmX274cm) and
24'X12' (732cmX366cm) for Rectangular Frame Pools.
Is it possible to get a cover for the metal frame pools?
Yes. Covers may be obtained for all metal frame pools. Some frame pool sets come with covers
included.
Is a cover included in all the pool sets?
It depends on what package was purchased. Be sure to read the retail box prior to purchasing.
What is the turn-around time on defective (Service Program) claims?
Processing time is approximately 1-2 business days from the date we receive the product. It is
then shipped by regular mail or Fed EX Ground from Long Beach CA. Therefore, transit time
will be determined by your location.
My Solar Cover doesn't fit my easy-set pool. Do I have the wrong size? What should I do?
The diameter of the Solar Cover perfectly matches round metal frame pools, due to the shape of
the Easy Set pool; you need to fold the edge of the Solar Cover under the top ring.
Does INTEX recommend other pool covers to be used with INTEX above ground pools?
No. Always use INTEX debris pool cover with INTEX AGP.
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