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Warranty
What this limited warranty covers:
The Warranty coverage provided by Forno Appliances in this statement applies exclusively to the original Forno
appliance ("Product") sold to the consumer ("Purchaser") by an authorized Forno dealer/distributor/retailer,
purchased and installed in the United States or Canada, and which has always remained within the original
country of purchase (the United States or Canada). Warranty coverage is activated on the date of the Product's
original retail purchase and has a duration of two (2) years.
Warranty coverage is non-transferable. In the event of replacement of parts or of the entire product, the
replacement Product (or parts) shall assume the remaining original Warranty activated with the original retail
purchase document. This Warranty shall not be extended with respect to such replacement. Forno Appliances
will repair or replace any component/part which fails or proves defective due to materials and/or workmanship
within 2 years of the date of the original retail purchase and under conditions of ordinary residential,
non-commercial use. Repair or replacement will be free of charge, including labor at standard rates and shipping
expenses. Purchaser is responsible for making the Product reasonably accessible for service. Repair service
must be performed by a Forno Authorized Service company during normal working hours.
IMPORTANT
Retain proof of original purchase to establish warranty period. Forno's liability on any claim of any kind, with
respect to the goods and/or services provided, shall in no event exceed the value of the goods or service or part
there of which has given rise to the claim.
30-Day Cosmetic Warranty
The Purchaser must inspect the product at the time of delivery. Forno warrants that the Product is free from
manufacturing defects in materials and workmanship for a period of thirty (30) days from date of the original retail
purchase of the Product.
This coverage includes:
- Paint blemishes
- Chips
- Macroscopic finish defects
Cosmetic warranty does NOT cover:
> issues resulting from incorrect transport, handling and/or installation (e.g.: dents, broken, warped or deformed
structures or components, cracked or otherwise damaged glass components);
> slight color variations on painted/enameled components;
> differences caused by natural or artificial lighting, location or other analogous factors;
> stains/corrosion/discoloration caused by external substances and/or environmental factors;
> labor costs, display, floor, B-stock, out- of-box,"as is" appliances and demo units.
How to receive service
To receive warranty services, the Purchaser must contact the Forno Support department in order to determine
the problem and the required service procedures. Troubleshooting with a customer service representative will be
necessary before moving forward with the service. Model number, serial number and date of original retail
purchase will be requested.
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