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16
PROBLEM
Dishes and flatware
not clean
Spots and filming on
glasses and flatware
Cloudiness on glassware
Black or gray marks
on dishes
Yellow or brown film
on inside surfaces
Before You Call For Service
POSSIBLE CAUSE
Low inlet water
temperature
Water pressure is
temporarily low
Air gap is clogged
Improper rack loading
No air gap or high
drain loop
Filter needs cleaning
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser empty
Too little detergent
Combination of soft water
and too much detergent
Water temperature
entering the dishwasher
exceeds 150°F
Aluminum utensils have
rubbed against dishes
Tea or coffee stains
An overall yellow or brown
film can be caused by iron
deposits in water
Dishwasher
WHAT TO DO
• Make sure inlet water temperature is correct
(see page 8).
• Turn on a faucet. Is water coming out more
slowly than usual? If so, wait until pressure is
normal before using your dishwasher.
• Clean the air gap.
• Make sure large dishware does not block the
detergent dispenser or the wash arms.
• Verify that you have an air gap or a high drain
loop. Refer to the Installation Instructions.
• The filter assembly must be cleaned regularly
to allow the filter to efficiently remove food
particles from the wash water. See Cleaning
the Filter section on page 13.
• Use Jet Dry
®
or Cascade Crystal Clear
agent to remove spots and prevent new film
buildup.
• Make sure water temperature is at least 120°F.
• Load dishwasher as shown in the Loading the
Dishwasher Racks section.
• Make sure detergent is fresh.
• If water is extremely hard, a water softener may
be required.
• This is called etching and is permanent.
To prevent this from happening, use less
detergent if you have soft water. Wash
glassware in the shortest cycle that will
get it clean.
• Lower the water heater temperature.
• Remove marks with a mild, abrasive
cleaner.
• Remove the stain by hand, using a solution
of 1/2 cup bleach and 3 cups warm water.
WARNING:
interior, wait at least 20 minutes after a cycle
for the heating element to cool down. Failure
to do so can result in burns.
• A special filter in the water supply line
is the only way to correct this problem.
Contact a water softener company.
®
rinse
Before cleaning
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