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Troubleshooting
Use the following checklist for troubleshooting if you have problems with your LCD TV. Consult your local dealer
or service outlet if problems persist. Be sure all connections are properly made when using with other units.
SYMPTOMS
•
Make sure the power cord is plugged in.
•
Try another AC outlet.
TV does not
•
Power is off, check fuse or circuit breaker.
operate.
•
Unplug unit for an hour, then plug it back
in.
•
Station or Cable TV experiencing
problems, tune to another station.
Poor sound
•
Check sound adjustments (VOL +/- or
or no sound.
MUTING).
•
Check for sources of possible
interference.
•
Station or Cable TV experiencing
problems, tune to another station.
•
Make sure channels are set into memory.
Poor picture
•
Check antenna or Cable TV
or no picture.
connections, adjust antenna.
•
Check for sources of possible
interference.
•
Check picture control adjustments.
•
Station or Cable TV experiencing
problems, tune to another station.
Poor
•
Make sure channels are set into memory.
reception on
•
Station is weak, adjust antenna to
some
receive desired station.
channels.
•
Check for sources of possible
interference.
•
Station or Cable TV experiencing
problems, tune to another station.
•
Make sure channels are set into memory.
Poor color or
•
Check picture control adjustments.
no color.
•
Check antenna or Cable TV
connections, adjust antenna.
•
Check for sources of possible
interference.
•
Station or Cable TV experiencing
Picture
problems, tune to another station.
wobbles or
•
Make sure channels are set into memory.
drifts.
•
Cable TV company is scrambling signal.
•
Adjust antenna.
BLOCK NOISE / PICTURE FREEZE
Block noise or picture freeze may appear on the screen caused by weak signals, interference from automobile
ignition systems, neon lamps or AC powered tools and appliances such as drills or hair dryers.
JVC has assigned the service and in warranty responsibility to Orion Sales Inc. (ORION).
FOR CUSTOMER SERVICE, ADDITIONAL SET-UP AND OPERATING ASSISTANCE, OR TO ORDER ACCESSORIES PLEASE CALL:
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
EN 24
POSSIBLE SOLUTIONS
ORION SALES, INC.
3471 N. UNION DR.
OLNEY, ILLINOIS 62450
SYMPTOMS
Digital
broadcasting
•
screen
problem.
•
•
No CATV
reception.
•
•
Horizontal or
diagonal bars
•
on screen.
•
No reception
above
•
channel 13.
•
•
No Remote
operation.
•
•
•
•
TV shuts off.
•
•
Closed
Caption is not
•
activated.
•
TV is not
•
shown in your
language.
Cannot delete
•
E-POP.
1-800-289-0984
OR WRITE TO:
POSSIBLE SOLUTIONS
Check digital signal strength.
Check all Cable TV connections.
Set Signal Type menu option to the
Cable mode.
Station or Cable TV system problems,
try another station.
Check antenna connections, adjust or
re-direct antenna.
Check for sources of possible
interference.
Make sure Signal Type option is in the
appropriate mode.
If using antenna, check UHF antenna
connections.
Batteries are weak, dead or inserted
incorrectly.
Remote is out of range, move closer to
TV (within 15 feet).
Make sure Remote is aimed at sensor.
Confirm there are no obstructions
between the Remote and the TV.
Make sure the power cord is plugged in.
Sleep Timer is set.
Power interrupted.
TV station experiencing problems or
program tuned is not closed captioned.
Try another channel.
Check Cable TV connection or VHF/UHF
antenna, reposition or rotate antenna.
Set closed caption decoder in the menu.
Select proper language in the menu
options.
Set the "E-POP Demo" in the Auto Setup
menu to "Off".
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