Issue
The ice and water dispenser is not
functioning.
The appliance hums, bubbles,
buzzes, gargles, clicks, crackles or
rumbles.
The appliance makes noises.
16.1 Power failure
During a power failure, the temperature in the appliance
rises; this reduces the storage time and the quality of the
frozen food.
Notes
¡ Open the appliance as little as possible during a power
failure and do not place any other food in the appliance.
16.2 Conducting an appliance self-test
Your appliance has an appliance self-test which displays
faults that can be eliminated by your customer service.
Switch off the appliance. → Page 13
1.
Disconnect the appliance from the power supply.
2.
Unplug the appliance from the power source or switch
off the circuit breaker in the fuse box.
Connect the appliance to the electricity supply after 5
3.
minutes. → Page 7
Switch on the appliance. → Page 13
4.
Within the first 2 minutes after switching on, press and
5.
hold
for 10 seconds until an audible signal sounds.
a The appliance self-test starts.
a While the appliance self-test is running, a long audible
signal sounds.
Cause and troubleshooting
The water filter is blocked.
Change the water filter. → Page 18
▶
There is no water being supplied to the appliance.
Ensure that there is a water supply and that the shut-off valve on the water con-
▶
nection is open.
Contact an installer if necessary.
Kink in the water hose.
Turn off the water supply and straighten the kink in water hose.
▶
If necessary, replace the water hose.
Fault in the ice and water dispenser.
Switch off the appliance. → Page 13
1.
Disconnect the appliance from the power supply.
2.
Unplug the power plug or switch off the circuit breaker in the fuse box.
Reconnect the appliance after 5 minutes.
3.
Switch on the appliance. → Page 13
4.
If the fault persists, call customer service. → Page 28
5.
Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant is flowing
through the pipes. The motor, switches, solenoid valves or water valves are switch-
ing on or off. Automatic defrosting is running. Ice cubes fall into the ice storage con-
tainer.
No action required.
The appliance is not level.
Align the appliance using a bubble level and the screw feet.
▶
The appliance is not free-standing.
Observe the minimum clearances for the appliance.
▶
Fittings wobble or stick.
Check the removable fittings and, if required, replace these.
▶
Bottles or containers are touching.
Move the bottles or containers away from each other.
▶
Super freezing is switched on.
No action required.
¡ Check the quality of the food immediately after a power
failure.
– Dispose of any frozen food that has defrosted and is
warmer than 41 °F (5 °C).
– Cook or fry slightly thawed frozen food, and then ei-
ther consume it or freeze it again.
a If, at the end of the appliance self-test, two audible sig-
nals sound and the temperature display indicates the
set temperature, your appliance is OK. The appliance
switches to normal operation.
a If, at the end of the appliance self-test, 5 audible signals
sound and the submenu setting display shows
form customer service.
17 Storage and disposal
Storage and disposal
Storage and disposal
17.1 Taking the appliance out of operation
Switch off the appliance. → Page 13
1.
Disconnect the appliance from the power supply.
2.
Storage and disposal en-us
, in-
27