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en-us Troubleshooting
Issue
Water is leaking out of the appli-
ance.
Water output is reduced.
Water is dripping from the ice and
water dispenser.
Ice cube production is low.
The ice and water dispenser is not
functioning.
26
Cause and troubleshooting
Clean the drip tray. → Page 20
▶
Low water pressure.
Check the pressure of the water supply system or the external water filter sys-
▶
tem, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
→ Page 6
The water filter is blocked.
Change the water filter. → Page 18
▶
Air is in the water system.
Keep dispensing water until it contains no more air.
▶
Ice residue is melting in the ice chute.
Remove the ice residue from the ice chute, for example using a wooden spoon.
▶
The appliance has only recently been connected.
Wait approximately 4 hours until the first batch of ice cubes is ready.
▶
The freezer compartment has been opened frequently or for an extended period of
time.
Check ice cube production after a few hours.
▶
Low water pressure.
Check the pressure of the water supply system or the external water filter sys-
▶
tem, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
→ Page 6
The water filter is blocked.
Change the water filter. → Page 18
▶
Ice cube production is switched off.
Switch on ice cube production. → Page 19
▶
The button lock (childproof lock) is switched on
Switch off the button lock. → Page 19
▶
The ice storage container is not fully inserted.
Fully insert the ice storage container. → Page 21
▶
Ice cubes are frozen together in the ice chute.
Remove the ice cubes from the ice chute, for example using a wooden spoon.
▶
Low water pressure.
Check the pressure of the water supply system or the external water filter sys-
▶
tem, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
→ Page 6
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