Vaporesso LUXE Q2 Mode D'emploi page 52

Warranty Claim Procedure
Warranty Claim Procedure
① Please kindly contact the seller you
purchased the product from for repair or
replacement.
② Alternatively, if you have any product
related question, you can scan the QR code
below.
Information Needed for 90-Day Limited
Warranty Claim:
① Proof of purchase
② Product name and quantity
③ Batch number (VSGXXXX) and Security
code (With pictures)
④ Descriptions on the product problem
⑤ Videos or pictures that reflect product
problem
Notes
① It usually takes 5-10 days to verify all
submitted warranty claim information.
Please wait patiently.
② Once the requested warranty claim
information is confirmed and approved, we
will arrange a replacement for you. Please
kindly note that if the original replacement
product is out of stock or discontinued, we
will ship an item of equal value to you with
your consent.
* VAPORESSO reserves the right of final
interpretation of the warranty claim
service