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SECTION 8: TROUBLE SHOOTING
Problem
Cause
Radiator Ventilator
(A) does not fit
between the radiator
plates.
Radiator Ventilator
(A) does not fit at the
bottom of the
radiator.
The Radiator
Ventilator
(A) need to be
attached at the top of
the radiator, but the
radiator has a cover.
Cannot connect the
Radiator Ventilator (A)
to the wall socket.
The temperature
sensor (E) cannot
reach the warm water
supply pipe.
Cannot fit the
Radiator Ventilator (A)
between the wall and
single plate radiator.
Radiator Ventilator (A)
did not turn on after it
was connected to the
wall socket.
The Radiator
Ventilator
(A) does not seem to
increase the radiator
heat output.
Do not save 30% on
the energy bill.
Solution
It is a narrow radiator.
There is too little space.
NA
The Radiator Ventilator (A)
was placed with the two
female connections on the
wrong side or the power
adapter cable is not long
enough.
The temperature sensor
cable is too short.
The space is usually too
small (less than 70 mm).
The temperature sensor
(E) is not reaching 32 °C or
more or the Radiator
Ventilator (A) is not
receiving power.
The Radiator Ventilator (A)
may be facing downwards.
This causes the air to flow
in the wrong direction;
against rather than with the
flow.
The central heating system
is not optimised enough or
the central heating system
has been functioning
optimally before
installation of the Radiator
Ventilators (A).
Follow the installation steps for the radiator ventilator on a narrow
radiator.
Place the Radiator Ventilator (A) on top of the radiator. This will not
influence performance. The bottom is only preferred as it is less
visible. Make sure the Radiator Ventilator (A) still faces upwards.
Place the Radiator Ventilator (A) underneath the cover. Keep in mind
that this exposes the Radiator Ventilator (A) to higher temperatures,
which may slightly limit its lifespan.
Turn the Radiator Ventilator (A) around so that the two female
connections face in the other direction or connect the power adapter
cable to a power strip.
Buy an additional long cable and connect to the temperature sensor
cable. Else, the temperature sensor (E) may also be attached
anywhere of the radiator.
Follow the single plate radiator installation steps. If there is not
enough space between the back of the radiator and the wall, please
attach the feet to the Radiator Ventilator (A) and position the product
on the floor below the radiator.
- Make sure the radiator is at least 32 degrees.
- Make sure that temperature sensor (E) is attached to the warm
water supply pipe or close by to this pipe on the radiator where it gets
warm.
- Make sure that the temperature sensor (E) makes proper contact.
- If the radiator does not heat up properly, vent the central heating
system and consider doing hydronic balancing.
- Make sure that the wall socket works and that the power adapter
(D) is properly inserted.
Turn the Radiator Ventilator (A) over so that the Radiator Ventilator
(A) is facing upwards. The top is the side where the fans are covered
with three white protective strips.
Optimise the central heating system by distributing the Radiator
Ventilators (A), adjusting the temperature set point and ensuring
hydronic balancing. If the central heating system has been
functioning optimally before the installation of the Radiator
Ventilators (A), it may not be possible to save 30%. User behaviour
can also have an impact on the maximum savings that can be
achieved.
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