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1 . BORT GLOBAL LIMITED offers the 2–year warranty from the
date of sale for all its products . Professional and commercial
tools are not covered by the warranty . Repair is only available for
a fee in this case .
2 . Non–commercial use of the tools imposes limitations on
the duration of its operation and restricts the intended usage to
household purposes only . The continuous operating time should
not exceed 40 hours . In addition, 10–15 minute breaks are to
be made after every 15 minutes of continuous operation . Ignor-
ing this condition when using the tools is a violation of the good
operating practice (this provision does not apply to pumps, gen-
erators, chargers and similar equipment) . Subject to the above
mentioned condition, the service life of the tools is 5 years .
When you purchase a tool, a warranty card is issued (fields with
a date of sale, model, and serial number are mandatory, other
fields can also be completed). Please keep the card together
with the sales receipt during the entire warranty period for pres-
entation at the service centre .
Electric tools are only accepted for warranty repairs when as-
sembled with all removable devices and their fastening elements
(bus bars, saw blades, chains, knives, trimmer heads, injectors,
sprockets, bolts, nuts, and mounting flanges) in working condi-
tion .
3 . The following malfunctions are eliminated free of charge dur-
ing the warranty period:
•
Damage to the instrument, caused by the use of low–quality
materials
•
Assembly defects due to the fault of the manufacturer .
4 . The warranty does not cover:
•
Malfunctions of the tools caused by the failure to comply with
the operating instructions .
•
Mechanical damage (cracks, chips, mechanical damage to
power cords, mechanical damage to the enclosure, etc .),
damage caused by exposure to aggressive environments and
high temperatures, damage induced by the ingress of liquids
or foreign matter into ventilation grids of the electric tools, as
well as damage due to improper storage (corrosion of metal
parts, etc .) .
•
Tools with defects which were caused by an overload (simul-
taneous failure of the rotor and stator), improper use (usage
of blunt, unsuitable, unbalanced, or improperly chosen re-
placement devices), lack of maintenance or care, and use of
the tools for purposes other than the intended purpose (for
example, for processing of materials for which the tool is not
intended, etc .), as well as by the instability of electric power
supply, exceeding the standards set by EN 61000–3–2,
EN 61000–3–3. Among others, undeniable signs of an over-
load include: changes in appearance, deformation or melting
of parts and components of the product, darkening or char-
ring of wire insulation under high temperatures .
•
Wear parts and materials (carbon brushes, belts, rubber gas-
kets, seals, guards, platforms, bus bars, gears, bearings, hubs,
coil heaters, pulleys, rollers, rods, lock buttons, etc .), compo-
nents (gears, shafts, bearings, rods, rollers, etc .) subject to
deterioration due to lubrication wear–out, as well as replace-
ment devices (drill chucks, SDS cartridges, platforms, collets,
bus bars, flexible shafts, batteries, battery chargers, etc.) and
supplies (knives, saws, abrasives, saw blades, drill bits, drills,
lubrication, etc .), except in cases of mechanical damage of
the above mentioned products due to failures of the electric
tool which are covered by this warranty .
•
Natural wear of the tool, its parts and components (wearing
out of the resource, severe internal or external contamination,
wearing out of the lubrication) .
•
Tools that were unsealed or repaired during the warranty pe-
riod by persons or organizations who are not legally author-
ized to perform these activities .
•
Tools with removed, erased, worn out or changed serial num-
bers, including cases when the data of the electric tool does
not match the data of the warranty card .
GB
•
Preventive maintenance of the electric tools, for example,
cleaning, washing, lubrication .
5 . Do not operate electric tools exhibiting failure symptoms
(high arcing, smell of burning, increased noise, severe vibration,
uneven rotation, loss of power) . Do not use the electric tools
if there is any mechanical damage to the power cord (cracks,
chips, tears, binds), AC plug, or the enclosure of the tool .
6 . During the warranty period, faulty parts and components of
the instrument are repaired or replaced free of charge . The Ser-
vice Centre reserves the right to decide whether such parts and
components are to be replaced or repaired .
If a failure or malfunction is recognized by BORT GLOBAL LIM-
ITED as a warranty case, then it can be removed according to
our own choice by repair or replacement of the defective tool .
Replaced tools and parts become the property of the Service
Centre of BORT GLOBAL LIMITED .
7 . Guidelines for the preventive maintenance of electric tools:
Regular preventive maintenance (cleaning, washing, relubrica-
tion of bearings and gearbox, replacement of fast wearing parts)
is recommended for the tools . Maintenance ensures perfect op-
eration of the electric tool during its entire service life cycle . The
frequency of preventive maintenance at rated load is determined
according to the natural wear of carbon brushes . Maintenance
work is charged according to the price list of the service centre .
Any failures covered by the warranty and detected in the course
of maintenance are repaired free of charge . Warranted failures,
which are detected by the diagnostics, are eliminated as agreed
by the parties according to the routine procedure .
Preventive maintenance does not extend the duration of the war-
ranty period .
Other claims, except for the above mentioned right for free reme-
dial measures, are not covered by this warranty .
8 . This warranty does not affect other legal consumer rights
granted by the applicable laws .
* Depending on the model .
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