Paramount DD5 Manuel Du Propriétaire page 15

?
TROUBLESHOOTING
OBSERVED PROBLEM
Dim or no ame.
Ember bed is not glowing or
dimming.
No warm air is coming out
of the heater. Heat doesnt
turn on when it is set to Low
setting.
Fireplace turns o and will
not turn on.
Fireplace will not come on
when switch is ipped to ON.
Remote control does not
work.
WARRANTY
This product is inspected, tested and carefully packaged to minimize the chance of
damage during shipment. If a part (excluding light bulbs and fuses*) within one year from
the date of purchase proves to be defective in material or fabrication under normal
use, the part will be repaired or replaced. The Company's obligation under the warranty
is to replace or repair defective parts at our discretion. Any expenses or damage resulting
from the installation, removal or transportation of the product will be the responsibility
of the owner and are not covered by this warranty. The owner assumes all other risks
arising from the use or misuse of the product. The warranty will be void if the product
damage or failure is deemed by the Company to be caused by accident,
alteration, misuse, abuse, incorrect installation or removal, or connection to an incorrect
power source by the owner. The Company neither assumes, nor authorizes any person or
entity to assume for it any obligation or liability associated with its products.
Light bulbs and fuses are not covered under this warranty. If you have any questions
regarding the warranty or service, please call our toll free number: 1-800-561-5550.
Customer Service
JR Home Products
Unit 1 - 5628 Riverbend Drive, Burnaby BC, V3N 0C1
Toll Free: 1-800-561-5550
E-mail: customercare@jrhome.com
POSSIBLE CAUSE
1. LED lights are burnt out.
1. LED lights are burnt out. 1. LED lights are burnt out.
Room temperature is higher
than the heater setting (if it
is set to LOW or HIGH)
1. Fireplace has over heated
and safety device has
caused the thermal switch
to disconnect. 2. House cir-
cuit breaker has tripped.
1. Fireplace is not plugged
in. 2. Fireplace has overheat-
ed and safety device has
caused the thermal switch
to disconnect.
1. Low batteries
You MUST register your product to receive warranty service.
Registration can be completed online at www.jrhome.com
POSSIBLE CAUSE
1. Inspec t the LED inside the
1. Insert the ember bed LED and replace them 1. Insert the ember bed LED and replace them 1. Insert the ember bed LED and replace them 1. Insert the ember bed LED and replace them
if necessary.
1. Set heater to a higher temperature setting
(LOW or HIGH).
1. Unplug the unit, allow heater to cool for 10
minutes, then plug it back in. 2. Reset house
circuit breaker.
1. Check plug and plug it in. 2. Unplug the unit,
allow heater to cool for 10 minutes, then plug it
back in.
1. Replace AA batteries in remote control.
ame gener
Page 15