Chapter 6: Troubleshooting Tips
Most difficulties are easy to fix. Consult the Troubleshooting Table for common problems and their solutions. If you continue
to experience problems or need repairs beyond these minor adjustments, visit our website at
Neuton Inc. Toll Free at: 1-866-NEUTON1 (638-8661) for assistance.
Always remove the Safety Key and Battery before performing any adjustments, maintenance, or repairs to your Mower.
Troubleshooting Table
P
C
ROBLEM
ORRECTIVE
⇒ Check to make sure that you properly inserted the Safety Key and the green Status Indicator Light is ON.
The Motor fails to start
⇒ Check to see if the white Button on the Safety Key has popped up; if it has, then depress the Button to
with the Safety Key
inserted, and the
⇒ Check that you installed the Battery correctly and that the Battery is fully charged. The green Status
Control Bar depressed.
⇒ Check to make sure the Power/Mode Switch is in the Mower position.
⇒ Check the Cable attachment to assure a proper connection. See page 7.
⇒ Make sure you follow the correct starting sequence of sliding the orange Start Knob to the left and
⇒ Possibly the Blade is obstructed. Remove the Safety Key and Battery, turn the Mower over, and check
⇒ The Battery has completely depleted its charge. Recharge the Battery fully or replace it with a fully
The Mower stops while
mowing (for reasons
⇒ The Mower was probably overloaded. If the Status Indicator Light is out, the Circuit Breaker inside the
other than releasing
the Control Bar).
⇒ The grass may be too high for the cutting height. Raise the cutting height or narrow your cutting swath
⇒ The Blade, Mower Deck, or Side Discharge Chute probably clogged with debris. Remove the Safety Key
⇒ The white Circuit Breaker Button in the Safety Key may not be pushed in fully. Reset it and try again.
⇒ If the Mower bogs down or stalls in heavy grass, raise the cutting height, walk more slowly, or cut a
⇒ The Blade may be loose. Remove the Safety Key and the Battery; turn the Mower over and check that
Excessive vibration or
noise.
⇒ The Blade may be unbalanced, bent, or damaged. Remove the Safety Key and Battery, turn the Mower
⇒ The Battery was probably not at full charge prior to Mowing. Charge the Battery, if necessary.
The Mower runs, but
⇒ The Blade may be dull, bent, loose or damaged. Remove the Safety Key and the Battery, turn the Mower
the cutting
performance is
⇒ The grass may be too high or too thick for the cutting height. Raise the cutting height or narrow your
unsatisfactory, or
there is a loss of power.
⇒ The grass may be too high or too thick for the cutting height. Raise the cutting height or narrow your
The Mower is hard to
push.
⇒ The Wheels may not be rotating freely. Remove the Safety Key and the Battery, turn the Mower over,
⇒ The Battery was probably not at full charge prior to Mowing. Charge the Battery, if necessary.
The Battery loses its
NOTE: You will need to charge a new Battery at least five (5) times to achieve maximum cutting time.
charge quickly.
⇒ The grass may be too high or too thick for the cutting height. Raise the cutting height or narrow your
⇒ The Battery may be getting old. After some time, usually about five (5) years, you will need to replace
⇒ The rear Bagger is full. Empty the Bagger, and clean it if necessary.
The Mower rear
⇒ The grass is too long or the Mower is cutting too low. Raise the cutting height.
Bagger is collecting
⇒ The Mower is moving too fast, slow down.
grass poorly.
⇒ The mesh holes in the rear Bagger are clogged, clean them out.
⇒ The rear Bagger is wet. Allow it to dry thoroughly before using it again.
18
All manuals and user guides at all-guides.com
A
CTION
reset it.
Indicator Light should be ON. If not, replace with a fully charged Battery or recharge the Battery.
squeezing the orange Control Bar.
the Blade.
charged Battery.
Safety Key has tripped to protect the Motor. Reset Breaker by pushing in the white Button in the Safety
Key and restart the Mower.
and try again.
and Battery, turn the Mower over, and clean if necessary.
narrower swath. If the grass is wet, let it dry before mowing.
the Blade is securely attached.
over, remove the Blade, and check its condition. Replace with a new Blade if necessary.
over, and check the condition of the Blade. Sharpen, tighten, or replace the Blade, if necessary.
cutting swath and try again.
cutting swath and try again.
and check the Wheels for damage.
cutting swath and try again.
the Battery.
www.neutonpower.com
or call
www.neutonowners.com