Troubleshooting
PROBLEM
FIL H2O and hot water
icon (
) on display.
NEEDLE on display.
FIL H2O and coffee cup
icons (
) on
display.
Coffee tastes bad.
Water on counter under
unit.
Coffeemaker will not
brew.
12
840239700 ENv20.indd 12
All manuals and user guides at all-guides.com
PROBABLE CAUSE/SOLUTION
• No water in the hot water reservoir. Fill water reservoir.
• Follow "Routine Cleaning of the Needle" directions on page 11.
• If either coffee icon is on and this message is displayed, then the coffee side needs water added.
• Coffeemaker needs cleaning.
• Coffee ground too coarse or too fine. Set your coffee grinder to automatic drip grind.
• Poor coffee quality and freshness.
• Poor water quality. Use cold filtered or bottled water.
• Overfilled water reservoir. Do not add more than 14 ounces (414 ml) of water to the removable
water filter. Some mugs/cups do not pour cleanly and can dribble water down the side of the cup
and onto the counter.
• The piercing needle may be clogged. Clean piercing needle in the lid of the coffeemaker as
shown on page 11.
10/22/14 4:52 PM