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What to do if...
Problem
The lid doesn't close com-
pletely.
The lid is difficult to
open.
The lamp does not work.
It is too warm in the
freezer.
It is too cold inside the
freezer.
The appliance does not
work at all. Neither cool-
ing nor lighting works.
Possible cause
There is excessive frost.
The lid gaskets are dirty or sticky. Clean the lid gaskets.
Food packages are blocking the
lid.
The lid gaskets are dirty or sticky. Clean the lid gaskets.
The valve is blocked.
The lamp is defective.
The temperature is not set cor-
rectly.
The lid does not close tightly or
it is not shut properly.
Before freezing the appliance
was not precooled sufficiently.
Large quantities of food to be
frozen were put in at the same
time.
Food placed in the appliance was
too warm.
Products to be frozen are placed
too closely to each other.
The lid has been opened often.
The lid has been opened for a
long time.
The temperature is not set cor-
rectly.
Plug is not connected to the
mains socket properly.
Power does not reach the appli-
ance.
The appliance is not switched on. Switch on the appliance.
There is no voltage in the mains
socket (try to connect another
appliance into it).
Solution
Eliminate excess frost.
Arrange the packages in the right
way, see the sticker in the appli-
ance.
Check the valve.
Refer to "Replacing the lamp".
Set a lower temperature.
Check if the lid closes well and the
gasket is undamaged and clean.
Pre-cool the appliance for
enough time.
Wait some hours and then check
the temperature again. Next time
insert smaller quantities of food
to be frozen at any one time.
Allow food to cool to room tem-
perature before storing.
Place the products in a way so
that cold air could circulate
among them.
Try to not open the lid often.
Do not leave the lid open longer
than necessary.
Set a warmer temperature.
Connect the mains plug properly.
Try connecting another electrical
device to the power outlet.
Call an electrician.
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