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CHAFFOTEAUX HPC 2 Instructions D'installation page 55

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2. Problems, causes and solutions
The problems which occur most frequently are
listed below. The various causes and suggested
courses of action are also provided.
POSSIBLE CAUSES
Check the fuses and replace them if
Power cut (during heating phase)
Incorrect temperature adjustment
Adjust the thermostat (+ to the right;
using thermostat
Electronic thermostat overheating
safety activated (appliance
overheated)
Faulty heating elements
Where necessary, re-activate the
Unsuitable day-night programming
Thermostat malfunction
Limescale build-up inside appliance
Remove build-up If necessary replace
and/or safety assembly
Water mains pressure
necessary, install a pressure reducer.
Water mains flow rate
Faulty baffle or insert
Contact the technical assistance centre
Removal of build-up from the safety
assembly
PROfessional TECH circuit
malfunctioning
Batteries exhausted or not charged
sufficiently
No mains power in the PROfessional
Make sure the circuit is supplied with
TECH circuit
Boiler empty
Fast coupling connector not connected Connect the fast coupling connector
Electrode circuit broken
Condition of cables from electronic
circuit connector
Electrode connector earthing
Appliance capacity insufficient for
requirements
Empty the water heater and make
Water heater corrosion
sure there is no internal corrosion. If
there is, replace the water heater
Empty and clean the appliance and
Bacteria development
replace the anode if using a model
Base seal malfunction
replaced every time the base is removed!)
55
COURSE OF ACTION
necessary
- to the left)
See
See
heating during the day
GB
See
the safety assembly
Check the mains pressure. If
Check the piping
Replace the safety assembly
See
See
power
Fill the boiler
Check the circuit
Check the cables
Check the wiring
with a magnesium anode
Replace the seal (the seal must be

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