EN
Troubleshooting
Problem
Appliancenotworking;
nosymbolslightup.
Machinebrewsbutno
drinkdispensed.
O
Automaticmode
notworking,appliance
remainsinstand-by
mode.
O
Automaticmode
skipped,appliance
goesstraightto
N
Manualmode.
Thequalityofthe
foam/cremahas
deteriorated.
MoreCustomerServiceinformationisavailableonlineatwww.tassimo.com
TAS20xx USA 101109.indd 13
Thefollowingtableprovidessolutionsforproblemsandglitches
thatmayariseasyouuseyourTASSIMOmachine.Ifyoudonot
findasolutionforyourspecificproblem,ortheproblempersists
aftertroubleshootingpleasecontactTASSIMO Customer
Service at 1-877-TDISCS1 (1-877-834-7271).
Possible cause
Thereisnopower
supply.
Thewatertankwas
removedduringthe
brewingprocessor
thereisairinthe
system.
Thefloatinthewater
tankisstuck.
NoTDISCinserted.
Thebarcodecouldnot
bedetected.
Thebarcodecouldnot
bedetected.
Thedrinkoutletis
cloggedordirty.
Solution
Checkthattheapplianceisproperly
pluggedintothepowersupply.
Replacethewatertankinthe
appropriatepositioninyourTASSIMO
machine.Startacleaningprocesswith
theServiceTDISC.
Cleanthewatertankandensurethe
floatcanmove.
CheckifTDISChasbeeninserted.
Cleanthebarcodereadingwindow
andtryagainorsmooththebarcode
ontheTDISCoutwithyourthumb.
UseanotherTDISC.
IfproblemspersistcontactTASSIMO
orBoschCustomerService
Departmentat1-877-TDISCS1(1-
877-834-7271).
Cleanthebarcodereadingwindow.
UseanotherTDISC.
Youcanstillpreparethedrinkby
holdingdownthestart / stopbutton.
Removethedrinkoutletfromthe
brewingunitanddetachthepiercing
unit.Aftercleaningeverything
thoroughly,reassemblethepartsand
replacetheminthebrewingunit.
13
11/2010
09.11.2010 11:02:04