Troubleshooting
CHECkLIST BEFORE SVC CALLS
SYMPTOM
Robotic vacuum
cleaner cannot
find the charger.
Robotic vacuum
cleaner passes
through the
VIRTUAL GUARd.
The battery
usage time of the
VIRTUAL GUARd
is too short.
In the display
panel, From
30,29,28,...
the number is
counted down.
44_ Troubleshooting
DJ68-00518F.indb44
All manuals and user guides at all-guides.com
CHECkLIST
•
Check whether the power
plug of the charger is plugged
correctly into the outlet.
•
If there are any obstacles within
a range of about 1m in front of
the charger and about 0.5m
range to the left and right of the
charger, you should remove the
obstacles.
•
If there are any foreign
substances on the change pin,
wipe them off with a dry towel.
•
Is the VIRTUAL GUARD installed
near the charger?
•
Is the distance detection
sensor of the VIRTUAL GUARD
facing
the charger?
•
Are the batteries of the VIRTUAL
GUARD worn out?
•
Is the VIRTUAL GUARD set to
Guard
(virtual door) mode?
•
Is the Mode lamp turned off?
•
Are you using manganese drycell
batteries?
•
Is the robotic vacuum cleaner
forced to seperate from charger
or pressed during charging?
MEASURE TO TAkE
•
Move the VIRTUAL GUARD to
another
place so that the robotic
vacuum cleaner can charge
automatically.
•
Change the direction of the
VIRTUAL GUARD or set the
distance to an appropriate value.
•
Replace the batteries.
(2 type D (LR20) alkaline
batteries)
•
Set the VIRTUAL GUARD to
Fence (virtual wall) mode.
•
Check if the VIRTUAL GUARD
is turned off and then set the
VIRTUAL GUARD to a desired
mode.
•
Replace the batteries with new
alkaline batteries.
(2 type D (LR20) alkaline
batteries)
•
When the robotic vacuum
cleaner is seperated or pressed
during the charging, after
30-second counts it is returning
to the charger for recharging
automatically.
2010.2.231:24:36PM