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9. Warranty conditions
WARRANTY CONDITIONS:
Your product is guaranteed
2 years.
To request support, contact the customer service
at 0811 382 272.
You will then be asked the defective part and the original invoice stating the product regulation.
We may ask you for photos of your appliance.
FAILURE TO PACKING :
If it appeared, after unpacking the product or device, a vice preventing the use of the product in its
expected configuration, contact the customer service within 72 hours worked.
DISCLAIMER OF WARRANTY
DISCLAIMER OF WARRANTY RELATED TO THE ORIGIN OF DAMAGES
The guarantee does not apply in case of accidental physical damage, it does not cover such
damage and failures that resulted:
• improper installation (of a bad installation) or a misuse or poor maintenance of the product.
• Improper use of the material or not complying with the instructions in the user manual.
• lightning, flood, fire, power surge, shock, poor ventilation, a fall, discoloration due to the action of
light, burning, humidity, excessive heating without humidifier, or irregular ground or insects.
• Repairs made and / or working on the hardware and / or opening of it by an unauthorized person
by the manufacturer.
• Maintenance, repair or replacement of parts due to normal usury or failure to maintain.
• Modification of the construction and original features of the guaranteed product.
• Corrosion, oxidation, a bad connection or an external power supply problem.
EXCLUSION OF WARRANTIES RELATING TO THE NATURE OF DAMAGES (INDIRECTS
DAMAGES)
The guarantee covers only the right to repair or replace the guaranteed product.
Consequently, the indirect damage resulting from the failure or damage not covered by warranty,
including:
• Commissioning costs, adjusting, cleaning;
• Damage of any kind resulting from the unavailability of the product guaranteed during the period
between deterioration and failure and repair or replacement of the product guaranteed.
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