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8. Analysis of common problems
Phenomenons
The machine
suddenly stops
working during use
Turning the speed
knob machine does
not run
Excessive noise
when the machine
is running
The machine speed
drops, or the speed
is unstable
Machine swaying
and shaking when
working
The headstock can't
spring back to reset
after putting on the
anti-splash cover
and mixing bowl
Dough darkening
found after use
LED touch screen is
difficult to program
Causes
It may be that the machine runs too long, or
the ambient temperature is too high,
resulting in the machine's motor
temperature being too high ; the machine
starts the overheating protection program,
automatic shutdown.
Check if the plug is in good contact with the
socket.
Check if the power is out.
Check if the rise button spring back in
①The machine will work louder in high
place.
②The amount of food stirred is too large,
speed than in low speed.
③Voltage is unstable.
resulting in overloading the machine.
④Working time is too long.
① Whether the room temperature is low,
causing the lubricant in the machine to
②The ingredients stirred are too hard and
harden.
too much, resulting in too much load on the
③Whether the voltage suddenly becomes
machine.
low.
①Check if the foot pad on the base is off.
②Whether the machine is placed on a
smooth and flat countertop for use.
Check that the anti-splash cover is in place
and the mixing bowl is assembled.
Black powder falls onto the dough at the
mixing head.
① The touch is too fast.
② The screen is dirty
Solutions
Speed reset to "0", unplug the power,
wait for the machine to return to room
temperature can be restarted (generally
need 15-30 minutes, the room
temperature varies cooling time).
Verify that the power plug is plugged
into the outlet.
Wait for power before operating
Make sure the headstock is stuck in
① Choose the right speed to stir food
place.
according to the recommendations in
② Reduce the amount of stirring.
the manual
③If the voltage is unstable, wait for the
④If the working time is too long, stop
voltage to stabilize before using.
①Remove the mixing bowl and let the
and cool down for a while before using.
machine idle for 5 minutes to soften the
lubricant in the machine and restore the
②Reduce the mixing volume and let the
speed stability.
machine work according to the normal
③When the voltage is stable, use the
workload.
①Check if the foot pad on the base is
machine again.
②Place on a smooth and flat countertop
off.
for use
Rotate the anti-splash cover and
assemble it in place, and assemble the
mixing pot in place.
Please check that the mixing head and
hook are dry and that no water or dust is
① Make several touchdowns to find the
present on the surface before use.
right way (reminder : 1 sec touch to
program seconds, 3sec touch to
② Ensure the screen is clean or You
program minutes)
don't have some dough left on your
hands.
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