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18.2 Cause and Action
In the event of a fault, an error code will appear in the display; it describes the cause of
the fault.
Error
Vacuum unit is not
functioning
The first weld on the
cut off piece of the
roll is not being
carried out.
A complete vacuum
is not being created
in the bag.
The bag is not being
welded correctly
The bag does not
hold the vacuum
after it has been
welded shut
► If you are unable to solve the problem with the steps shown above, please contact
Customer Service.
Ellrona Vakuumierer VC11
Possible cause
Power plug is not plugged
in
Defective power cable or
plug
Defective electrical socket
Roll is not positioned
correctly
The open end of the bag is
not completely inside the
vacuum chamber
The bag is defective
There is dirt on the welding
and the normal seals
The welding bar is
overheating so that the bag
melts
The bag is defective
There are leaks along the
welding seam as a result of
creases, crumbs, grease or
liquids.
Please note
Rectification
Plug in mains plug!
Send device to Customer
Service
Select another electrical socket
Follow the steps in the chapter
"Vacuum packaging in a bag
originating on the roll"
Position the bag correctly
Select another bag
Clean the seals and retry
correctly once they are dry
Open the cover on the unit and
let it cool down for a few
minutes
Select another bag; wrap paper
serviettes around any sharp
edges on the content
Open the bag again and clean
the upper internal part of the
bag and remove any foreign
matter that might be on the
welding bar before you weld
the bag shut again.
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