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What to do if the appliance does not work
10.1 Difficulty to light on the fire
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Open the primary air and the smoke log;
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Use well dry wood;
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Verify that the flue is suitable to the appliance used.
10.2 Smoke comes out from the plate
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Verify that the primary air log is open;
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Verify that the inlet of the chimney does not leak;
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Verify that the ash and the combustion residuals do not obstruct the exhaust duct or the grill;
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Insufficient draught (see connection flue).
10.3 The glass becomes dirty very quickly
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Dump wood: use well dried wood, with a percentage of humidity between 12% and 20%;
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Verify that the ash and the combustion residuals do not obstruct the exhaust duct or the grill;
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Not suitable combustible material;
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Too much combustible material;
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Insufficient draught (see connection flue).
10.4 There is condensation inside the combustion chamber
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During the initial ignitions it is normal the creation of condensation since the cladding materials contain moisture;
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If the problem persists, ensure that the wood used is not dump or poorly dried.
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Verify that the chimney is not too big and that the fire is not able to heat it to the top.
00 477 7671- 25/06/2019 - PN - Italy
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