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TROUBLESHOOTING
Problem
The iron is plugged in,
but the soleplate is not
heating.
Not enough steam or no
steam is coming out of
the iron.
Discolored water is
coming through the holes
and staining the fabric
Iron is leaking or spitting
10
IR2000Series_28942_ESF_IB_C.indd 10
IR2000Series_28942_ESF_IB_C.indd 10
Cause
Power supply issue.
SmartSteam™ setting
selected is too low.
Lower heat levels are not
intended to have steam.
Not enough water in the
water tank.
Iron is not preheated.
Residue build-up in the
soleplate cavity or in the
soleplate holes.
Use of descaling agents,
perfumed or scented
additives.
Use of Starch.
Pure distilled water or
softened water is being
used.
Overuse of the Burst of
Steam button.
SmartSteam™ setting is
too low.
Solution
Check that the plug is
properly inserted into the
outlet or try plugging the
iron into a different outlet.
Turn the SmartSteam™
Dial to settings 4–6 to iron
with steam.
Follow the instructions
under the "filling the
water tank" section and
fill to Max level marker.
If the iron isn't fully
preheated to the desired
setting, the anti-drip
feature will prevent the
iron from creating steam.
Allow the iron additional
time to heat.
Empty the water tank
after each use and use the
Auto-Clean™ function to
clean your iron regularly.
Use the Auto-Clean™
function to clean your iron
and refrain from using
descaling agents, perfumed
or scented additives.
Always clean your
soleplate after using
starch and use the Auto-
Clean™ function to clean
your iron regularly.
Use only untreated tap
water or a mix of half tap
and half distilled water.
Use the Auto-Clean™
function to clean your iron
regularly.
Allow more time between
bursts of steam for
the iron to get back to
desired temperature.
The lower temperature
settings are not meant
to steam. Either turn the
SmartSteam™ dial to settings
4–6 or use spray mist instead
for additional moisture.
6/8/22 2:27 PM
6/8/22 2:27 PM
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