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Les langues disponibles
Overview
Video Keypad Setup
Video Storage Plan
Additional Resources
Troubleshooting
Troubleshooting
Reset Wi-Fi
To clear existing Wi-Fi settings and connect to a new network, press and hold the
Reset Button for 10 or more seconds before releasing. The LED will become solid
blue before slowly blinking blue. Once the LED is blinking blue, open myQ and follow
the in-app instructions to connect to a new network.
Factory Reset
To reset the device and clear all settings, reset the Wi-Fi following the instructions
above. Once the LED is blinking blue, press and hold the Reset Button again for an
additional 10 or more seconds before releasing. The LED will become solid magenta
before transitioning to the device boot sequence.
LED Color
Solid White
Slow Blinking White
Solid Blue
Slow Blinking Blue
Solid Green
Slow Blinking Green
Fast Blinking Green
Fast Blinking Red
Solid Magenta
Slow Blinking
Magenta
Fast Blinking Amber
Alternating:
Blue Green
Alternating:
Magenta Amber
Blue Green
What It Means
Device online and recording
Call Button pressed
Bluetooth connected
Reset Button pressed to clear Wi-Fi (first press)
Bluetooth discovery mode
User viewing the live stream
Device connected to Wi-Fi and is connecting to
the Video Cloud
Valid PIN entered and Home Button pressed
Home Button pressed (one-touch close)
Invalid PIN entered and Home Button pressed
(PIN failed)
Reset Button pressed to factory reset the
device and clear all settings (second press)
Firmware update in progress
Valid PIN entered and Home Button pressed
with remaining battery capacity 5% or less
Device has Wi-Fi credentials, connecting to
network
Device reboot in progress
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