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Les langues disponibles
Les langues disponibles
TROUBLESHOOTING
General
Try the solutions below if you have problems with your oven. You could save yourself the time
and effort of an unnecessary phone call to customer services.
The food stays raw.
•
Check whether the timer has been set correctly.
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Check that the door is properly closed.
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Check that the electricity is working properly (fuse in the circuit breaker box/ plug
in the socket).
The food is overcooked or undercooked.
•
Check whether the correct oven function and temperature have been selected.
•
Check that the correct cooking time has been set.
Condensation appears inside the oven.
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This is normal. Wipe the oven clean after use.
The fan continues to operate after the oven has been switched off.
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This is normal. The fan will keep working for a while after the oven has been switched off.
Air flow is detected around the door and outer casing.
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This is normal.
Steam escapes from around the door or vents.
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This is normal.
The main fuse in your home trips often.
•
Consult a service technician.
Storing and repairing the oven.
•
Repairs should only be performed by a qualified service technician. If maintenance is
required, take the plug from the socket and contact the Etna customer service.
Have the following information at hand when you call:
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The model number and serial number (stated on the inside of the oven door)
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Warranty details
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A clear description of the problem
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