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Message
Files do not
open
No sound
Hangs up or
freezes
Appendix
Possible causes
Unsupported file
format
Vibration mode
Intermittent
software problem
Possible corrective measures
Check the supported file formats.
Check the settings status in the
sound menu to make sure you are not
in vibration or no interruptions mode.
If the screen freezes or the device
does not respond when you try to
operate it, remove the battery and
reinsert it. Then power the device
back on.
OR
Try to perform a software update
through the website.
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