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CHIMNEY CLEANING
When wood pellets are burned slowly, they produce tar and
other organic vapors that combine with expelled moisture to
form creosote. The creosote vapors condense in a relatively
cook oven chimney of a slow burning fire. As a result,
creosote residue accumulates on the chimney. When ignited,
this creosote makes an extremely hot fire. The chimney
should be inspected every 50 hours of use, to determine
when grease and or creosote buildup has occurred. When
grease or creosote has accumulated, it should be removed
to reduce risk of fire. Use a wire brush to clean the screen
area of the chimney outlet on the inside of the grill with
every 50 hours of use. The chimney must be removed and
thoroughly cleaned to remove creosote and grease buildup
every 200 hours of use.
Troubleshooting
Grill does not turn on.
Grill fails to turn on after switching the power button to the
on position.
1. Make sure the grill is plugged into a powered outlet.
Check the circuit breaker and/or GFCI switch. Test the
outlet using another appliance.
2. Unplug the grill and remove the control panel on the
controller. Check the fuse located on the back of the
controller. If the fuse is blown replace only with 4.0 Amp
125V 5x20mm Fast Blow Fuse. Typical fuse marking will
be 4A125V, F4A125, 4A250V or F4A250V. Make sure to
confirm they are a fast blow fuse. Actual fuse dimensions
are 5.2x20mm. If problem cannot be resolved please call
customer service.
Grill does not heat up or LED is red
1. Turn Power Off
2. Check hopper for pellets
3. Check firebox to see if there are pellets in the firebox by
removing the rack and heat deflectors. Use a vacuum to
clean-out any pellets that may be in the bottom of the
grill.
A. Try restarting the grill. If restarting the grill does not work
and pellets are getting to the burner cup the heating rod
may need to be replaced.
B. If there are few or no pellets in the burner then turn the
dial to the feed position and see if pellets fall into the
burner. If there are no pellets check to see if the auger
is turning. If the auger motor is turning but the auger is
not there may be a sheared auger pin. You can determine
if the auger motor is turning by watching the small white
All manuals and user guides at all-guides.com
LED flashes red
1. Turn the power off and unplug the grill.
2. Check to make sure the sensor inside of the grill is
3. Call customer service for a replacement sensor.
fan at the end of the auger motor under the hopper. If the
white fan is turning the auger motor is on. If the white fan
is turning and the auger is not you will need to replace
the auger pin. If problem cannot be resolved please call
customer service.
connected properly to the electronic board under the
hopper.
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