5 Correcting malfunctions
5
Correcting malfunctions
Before sending the appliance to Royal
check whether you can correct the malfunctions yourself.
WARNING:
Never use a defective appliance! Before starting to troubleshoot, switch the appliance off and pull
out the mains plug ZChapter 3.2, "Switching off and retracting the power cable".
Malfunction
Appliance does
Plug is not plugged in or the
not work
appliance is not switched on.
Socket does not carry any
current.
Power cable is damaged.
Suction
Dust filter bag is full or blocked.
performance is
Nozzle, telescopic tube or suction
not satisfactory
hose are blocked.
The preset suction level is not
suitable for the flooring.
Carpet/hard floor switch
(Fig. 1/20) is set to an
inappropriate position for the
flooring.
The attached nozzle is not
suitable for the flooring.
Filter is dirty.
Appliance makes
Sucked in particles are blocking
an unusual noise
the air-way.
£
Appliance Customer Services, use the following table to
Possible cause
Solution
Push the plug into a plug socket and switch
the appliance on, ZChapter 3.1,
"Vacuuming".
Test the cylinder vacuum cleaner at another
socket which you are sure carries current.
Have the cable replaced by Royal
Appliance Customer Services, address,
ZPage 35, "Warranty".
Empty/clean the dust filter bag.
Remove the blockage. If necessary, use a
long wooden rod for this (e. g. a broom
handle).
Adjust the suction level to the flooring,
ZChapter 3.1, "Vacuuming", Step 4.
Adjust the position of the carpet/hard floor
switch (Fig. 1/20) to the flooring, ZChapter
3.1, "Vacuuming", Step 5.
Push on the correct nozzle, ZChapter 2.3,
"Using other nozzles (accessories)".
Change/clean the corresponding filter,
ZChapter 4.3, "Changing the protective
motor filter" or ZChapter 4.4, "Changing the
hygienic blow-out filter".
Remove the particles. If necessary, use a
long wooden rod for this (e. g. a broom
handle).
£
33