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Les langues disponibles
TROUBLESHOOTING
Status Lights
The 3 status lights to the left of the
changer's status.
Color
Message
Green
The unit is functioning properly.
Yellow
The unit requires adjustment; see the MMI for details.
Red
The unit requires maintenance and should be returned to a service center.
Problems and Possible Causes
The coin changer MMI will guide you through troubleshooting steps. If you are still unable to
locate the error, review this list for possible causes and solutions.
Problem
No communication
with VMC
No response from
VMC
No response from
external audit unit
Coin jam in validator
assembly
Coin jam in the
sorting module
Error in sizing optics
Checksum of
validator defective
No response from
validator module
Tube sensors
defective
Checksum of changer
defective
Gryphon
MENU KEY
Possible Causes
Coin changer has not received any machine
commands for 10 seconds
BDV/EXEC vending machine does not
respond to coin changer commands
External audit unit does not respond to coin
changer commands as:
•
Not correctly connected
Not available
•
Sensor error in coin validator
•
Sensor covered
Sensor defective
•
Sensor error in coin validator
Sensor covered
•
•
Sensor defective
Sensor error in coin validator
Sensor covered
•
•
Sensor defective
Error in coin validator's memory
Communication with coin validator
•
interrupted
•
Coin validator defective
Filling level sensors soiled
•
•
Filling level sensors defective
•
Error in coin changer's data
memory
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All rights reserved.
Coin Changer User Guide
™
≡
are used to quickly identify the coin
(
)
Remedy
•
Correctly connect cable to the vending
machine
•
Power vending machine
Correctly connect cable to the vending
•
machine
•
Power vending machine
•
Check proper connection
Deactivate communication with audit unit
•
•
Remove coin jam
•
Clean coin path
•
Display coin validator diagnostic screen; if
necessary, contact service technician
•
Remove coin jam
Clean coin path
•
•
Display coin validator diagnostic screen; if
necessary, contact service technician
•
Remove coin jam
Clean coin path
•
•
Display coin validator diagnostic screen; if
necessary, contact service technician
Check and correct coin validator
•
configuration
Remove rear cover from coin changer,
•
unfold coin validator and check whether
ribbon cable is still correctly connected with
interface module (bottom PCB) and coin
validator
Replace coin validator
•
•
Remove coin jam
Clean coin path
•
•
Display coin validator diagnostic screen; if
necessary, contact service technician
•
Check and correct coin changer configuration
in the Settings Menu
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