CP Softener Series Owner's Manual
Iron Bleed-through
Problem
1.
Customer plumbing
2.
The water meter disc is not
set properly for current raw
water conditions
3.
The salt setting is not set
properly for current raw water
conditions
4.
The iron may be ferric iron
5.
The upper distributors are
plugged. (This does not apply
to High Efficiency softeners)
6.
The customer's plumbing may
include a galvanized pressure
tank
Unit Sticks in Cycle
Problem
1.
The unit sticks in
regeneration or backwash
cycle
2.
The unit sticks in service
cycle
Reason
Previous iron buildup inside existing
q
plumbing after the water softener.
The composition of raw water can
q
change with time.
The composition of raw water can
q
change with time.
Ferric iron is not removable by ion
q
exchange.
The iron may be finer than the micron
q
rating of the installed prefilter cartridge.
A galvanized pressure tank will create
q
oxidized iron.
The brine valve is set wrong or non-
q
conforming.
Reason
The regeneration flow path is plugged at
q
the regeneration nozzle or flow control.
The regeneration drive pawl and/or
q
spring is weak or broken.
There is a damaged tooth on the control
q
disc.
The eccentric pinion is worn.
q
On backwashing filters, low pressure or
q
poor backwashing may cause a plugged
bed.
The regeneration start pawl is broken or
q
missing.
The control disc has a worn or missing
q
tooth.
42
Solution
Verify that customer plumbing is
n
the problem by testing the water
quality at the brine fitting with
water running.
Check the hardness and iron
n
content of raw water. Install the
correct disc for current raw water
conditions.
Check the hardness and iron
n
content of raw water. Set the
brine valve for current raw water
conditions.
Verify by using the demo softener
n
to determine if iron is removable
by ion exchange. Add additional
equipment if needed.
Install a cartridge with finer
n
micron rating.
Replace the galvanized pressure
n
tank with a bladder style pressure
tank.
Verify the brine valve setting.
n
Replace non-conforming brine
valve.
Solution
Clean the regeneration flow path.
n
Replace the regeneration drive
n
pawl.
Replace the control disc.
n
Replace the eccentric pinion (snap
n
fit).
Increase inlet pressure or the
n
frequency of backwash. Unit may
need re-bedding.
Replace or install regeneration
n
start pawl.
Replace control disc.
n