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11. Troubleshooting
Please read the following information to find out the possible cause of a problem before
contacting customer service.
No power
No picture
No sound
Bad picture quality
Image too large/small or
distorted
Remote control does not
respond
• Check if the power cord is fully plugged into the
electrical outlet and the power adapter.
• Check if the cable of the power adapter is properly
connected to the TV unit.
• The electronic circuit was possibly reset. Disconnect
the power supply from the power source, wait 1
minute, and then connect the electrical connector.
• Check if the antenna cable is properly connected.
• Verify that the correct input is selected; Use the
INPUT button.
• Check the brightness and contrast settings in the
Picture settings.
• Check if the sound is turned off or Mute is activated.
• Carefully increase the volume.
• Check if the audio cables are connected to the
correct inputs.
• Check whether the correct input is selected; Use
the INPUT button.
• Check the connection to the TV.
• Check the video settings.
• Use the ASPECT button to change the appearance
of the image.
• Change the batteries.
• Use the remote control in the specified range
(max. 5 meters and 30 °)
• Avoid direct exposure to light in the infrared sensor.
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