Questions
If you have any questions, contact your local Bébé Confort
retailer (see www.bebeconfort.com for contact
information). Make sure that you have the following
information on hand:
-
Serial number at the bottom of the orange ECE sticker
-
Make and type of car and seat on which the Bébé Confort
Manga Fix is used
-
Age, height and weight of your child
Warranty
Our 24 months warranty reflects our confidence in the
high quality of our design, engineering, production and
product performance. We confirm that this product was
manufactured in accordance with the current European
safety requirements and quality standards which are
applicable to this product, and that this product is free
from defects on materials and workmanship at the time
of purchase. Under the conditions mentioned herein, this
warranty may be invoked by consumers in the countries
where this product has been sold by a subsidiary of the Dorel
EN
Group or by an authorized dealer or retailer.
Our 24 months warranty covers all manufacturing defects in
materials and workmanship when used in normal conditions
and in accordance with our user manual for a period of 24
months from the date of the original retail purchase by the
first end-user customer. To request repairs or spare parts
under our warranty for defects in materials and workmanship
you must present your proof of purchase, made within the 24
months preceding the service request.
Our 24 months warranty does not apply to defects caused by
normal wear and tear, damage caused by accidents, abusive
use, negligence, fire, liquid contact or other external cause,
damage which is the consequence of failing to comply
with the user manual, damage caused by use with another
product, damage caused by service by anyone who is not
authorized by us, or if the product is stolen or if any label or
identification number has been removed from the product
or has been changed. Examples of normal wear and tear
include wheels and fabric worn down by regular use and
the natural breakdown of colors and materials due to normal
aging of the product.
What to do in case of defects:
Should problems or defects arise, your first point of contact
is the authorized dealer or retailer recognized by us. Our
24 months warranty is recognized by them (1). You must
present your proof of purchase, made within the 24 months
preceding the service request. It is easiest if you get your
service request pre-approved by us. If you submit a valid
claim under this warranty, we may request that you return
your product to the authorized dealer or retailer recognized
by us or that you ship the product to us in accordance with
our instructions. We will pay for shipment and for return
freight if all instructions are followed. Damage and/or defects
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neither covered by our warranty nor by the legal rights of
the consumer and/or damage and/or defects with respect
to products that are not covered by our warranty can be
handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable consumer
legislation, which may vary from country to country. The
rights of the consumer under applicable national legislation
are not affected by this warranty.
This warranty is provided by Dorel Netherlands. We are
registered in The Netherlands under company number
17060920. Our trading address is Korendijk 5, 5704 RD
Helmond, The Netherlands, and our postal address is P.O. Box
6071, 5700 ET Helmond, The Netherlands.
The names and address details of other subsidiaries of the
Dorel group can be found on the last page of this manual
and on our website for the brand concerned.
(1) Products purchased from retailers or dealers that remove
or change labels or identification numbers are considered
unauthorized. Products purchased from unauthorized
retailers are also considered unauthorized. No warranty
applies to these products since the authenticity of these
products cannot be ascertained.
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EN