Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions
A
UDIO
Noisy Audio
Noisy Audio
Noisy Audio
No Audio
Noisy Audio
No Audio
Picture shifts slightly (vertically)
when turned on, changing channels
Normal Audio
or within a duration of two (2) hours
Normal Audio
Wrong Audio
Normal Audio
Normal Audio
Intermittent Remote Control Operation
No effect of TV front control panel keys
V
IDEO
Snowy Video
Multiple Image /
Color shift in picture
Interference
Normal Video
No Video with Snow
?
No Video
of viewing.
No Color
Normal Video
Black Box on Screen
Normal Video
Adjust Antenna Location and Connection
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Move television from Electrical Appliances, Lights,
Vehicles and Medical Equipment
Increase Volume
Check Mute
Check television SPEAKERS on/off
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation
Make sure that a PC is not connected to HDMI input.
Note: This HDTV Monitor is not intended to be used with a PC.
This is a normal condition to prevent image burn-in. This feature can
be turned off. However, turning off this feature may result in image
retention on screen (see page 15).
Adjust Color Settings
Change Channel
Check Audio Is Set To Stereo or Mono, Not SAP
Change CC (Closed Captioning) from Text Mode
Replace Remote Control Batteries
Control panel may be locked. Press ACTION and TV/VIDEO buttons
on the TV front simultaneously, then quickly press ACTION and
VOL
buttons simultaneously.
T
ROUBLESHOOTING
.
Solutions
C
HART
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