Petsafe PPA00-10958 Manuel D'installation page 11

To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will
not repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio
Systems Customer Care Center to obtain a Warranty Return Number, prior to sending the Product.
Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems
will organize for a replacement to be sent in advance of returning the faulty Product. A Post Bag will
be included with the replacement Product for the return of the faulty Product. The Product must
be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after
30 days from the date of original purchase, the consumer will be required to return the Product to
Radio Systems at the consumer's own expense. Radio Systems will test and replace the faulty unit
or its components and return to the consumer free of charge, provided the Product is within its said
warranty period. This warranty is in addition to other rights and remedies available to you under
the law. Radio Systems goods come with guarantees that cannot be excluded under the Australia
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
Should you have any queries or require any further information, please contact our Customer Care
Center on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).
10 1-800-732-2677