Artsound R4 Mode D'emploi page 54

Problem
Cannot connect to network
Cannot connect to Internet
Cannot play particular Internet
radio station
54
Cause
Router restricts
access to listed MAC
addresses
Insufficient Wi-Fi
signal strength
Unknown encryption
method
Unusual network
configuration
Firewall preventing
access
Internet connection
down
Firewall preventing
access
Station not broadcas-
ting, overloaded or
insufficient bandwidth.
Station broadcasting
using unknown codec.
Link out of date.
Solutions
Obtain the R4 MAC address from Menu
> System settings > Network > View
settings and add to router list.
Note: R4 has separate MAC addresses
for wired and wireless networks; only the
current network adaptor method address
is displayed, but the other address can be
obtained by changing the first pair of digits
between '00' (wireless) and '02' (wired)
Check distance to router; see if a com-
puter can connect to the network in this
location
Change encryption method on router. R4
supports WEP, WPA and WPA2
Setup network manually through Menu >
System settings > Network > Manual
settings
Check the following ports are open on the
router: UDP and TCP ports 80 and 123;
DNS port 53.
Windows shares: ports 135 – 139 and 445.
Windows Media Player: varies – non-Mi-
crosoft firewalls may require configuration
for UPnP.
Check that Internet is working for a com-
puter connected to the same network
Check the following ports are open: UDP
and TCP ports 80 and 123;
DNS port 53.
Some Internet radio stations may require
additional ports to be opened.
Try other stations; try listening on com-
puter via Internet radio portal website; try
later.