Philips psaplay ACT215/05 Manuel D'utilisation page 42

42 helpful tips
problem
usb does not
connect/function
unable to upgrade firmware
"Battery too low. Upgrade
Refused" appears on my psa
incomplete track download
no reaction to controls
/ malfunction
solution
– you are using an unsuitable usb cable.
use the supplied usb cable only.
– cable connections incorrect / loose.
check that all connections are correct and well
inserted on the psa player and your computer.
– usb driver not installed.
check that you have installed the usb driver
plug-in provided from the psa installation cd rom.
– wrong Windows / MacOS version.
your computer must be equipped with
Windows 98/ SE/ Me/ Windows 98 Gold/ 2000 with
SP3 / XP or MacOS 9-X.
– usb not enabled.
check the BIOS set-up: usb has to be enabled.
– you selected/ downloaded the wrong upgrade
file. select / download only the upgrade file for
your specific model.
– cable connections incorrect / loose.
check that all connections are correct and well
inserted on the psa player and your computer.
– battery power low
– if you also see this message scrolling on your psa
after FUpgrade, this means you need to repeat the
upgrade due to insufficient battery power. always
use a fresh battery to perform the upgrade.
– usb connection broken during downloading.
check the usb connection, delete the file on the
psa via musicmatch and download track again.
– activated
deactivate .
– electrostatic discharge.
remove battery and replace after several seconds.