Avoid Service Checklist
OCCURRENCE
OPERATING, CONTINUED
Excessive wrinkling.
Scratching or chipping of
the drum fi nish.
WATER
Wash load too wet after
spin.
Water does not enter
washer or it enters slowly.
Warm or hot water is not
hot enough.
Water in washer does not
drain or drains slowly.
Water leaks.
Incorrect wash and rinse
temperatures.
Water is entering washer
but tub does not fi ll.
Water is present in tub after
wash cycle is complete.
The drain and spin cycles
did not occur.
POSSIBLE CAUSE
Dryer is overloaded.
Items left in dryer too long.
Insuffi cient sorting of items.
Drying temperature too high.
Foreign objects such as coins, pins, clips or buttons
are inside the dryer.*
Permanently attached items such as belt buckles, zippers
and fasteners may be hitting the inside of the drum.*
*Drum damage caused by foreign objects or permanently attached items is not covered by the warranty.
Washer is overloaded.
Load is out of balance.
Drain hose is kinked.
Washer lid is open.
Water supply is not adequate in area.
Water supply faucets are not completely open.
Water is being used elsewhere in the house.
Water inlet hoses are kinked.
Hot water heater is set too low or is a distance
from washer.
Hot water is being used elsewhere in the house.
Drain hose is kinked or clogged.
Loose fi ll hose connection at faucet or washer.
House drain pipes are clogged.
Hot and cold water hoses are connected to wrong
supply faucets.
Drain hose standpipe is incorrect height.
Lid lock malfunction.
Lid lock malfunction.
SOLUTION
Do not overload. See "Operating Instructions."
Remove items as soon as cycle ends.
See "Operating Instructions."
Follow fabric care label instructions.
Always remove foreign objects from pockets before laundering.
Remove objects from drum and restart dryer.
Turn items inside out before drying to prevent scratching and damage
to the dryer.
Do not overload washer. See Washing Procedures.
Rearrange load to allow proper spinning.
Straighten drain hose.
Close washer lid. The washer will not operate when the lid is open.
Check another faucet in the house. Wait until water supply and
pressure increase.
Fully open hot and cold faucets.
Water pressure must be at least 10 psi (69 kPa). Avoid running
water elsewhere while washer is fi lling.
Straighten hoses.
Measure hot water temperature at nearby faucet with candy or
meat thermometer. Water temperature should be at least 120°F
(50°C). Adjust water heater as necessary.
Avoid using hot water elsewhere before or during washer use.
There may not be enough hot water available for proper clean-
ing. If problem persists, your hot water system may be unable
to support more than 1 use at a time.
Clean and straighten the drain hose.
Check and tighten hose connections. Install rubber sealing
washers provided.
Unclog drain pipes. Contact plumber if necessary.
Connect hot water hose to hot water faucet and cold water
hose to cold water faucet.
Standpipe must be a minimum of 33" (83.82 cm) high to pre-
vent siphoning. See INSTALLATION INSTRUCTIONS.
Do not bypass lid lock. Call a Sears or other qualifi ed service
dealer.
Do not bypass lid lock. Call a Sears or other qualifi ed service
dealer.
22