The Eureka limited warranty
Midea America (Canada) Corp.("Eureka"), subject to the
terms and conditions herein, warrants this vacuum
cleaner to be free from defects in material and
workmanship for a term of five years from the date of
original purchase when used in accordance with the
Eureka operating and maintenance instructions and
under normal household usage. This warranty is granted
only to the original purchaser and members of
immediate household, and is applicable only to
original purchases from Eureka authorized resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a defective
vacuum or vacuum part that is covered by this
warranty. Repairs may be performed using new or
refurbished parts that meet or exceed Eureka
specifications for new parts. If Eureka elects to
replace the vacuum, the replacement may be a
reconditioned unit. Depending on availability of
products, Eureka reserves the right to provide you
with a replacement product that is the same or
similar, or substitute equivalent of the original product.
As a matter of warranty policy, Eureka will not refund
the consumer's purchase price.
This warranty does not cover:
• Normal wear and tear of the vacuum and vacuum
parts that require replacement under normal use
such as disposable dust bags, filters, drive belts,
light bulbs, brushroll, bristles, impellers and
cleaning.
• Damages or malfunctions resulting from: improper
or unreasonable use or maintenance, abuse,
negligence, failure to follow instructions contained in
any written materials that accompany the product,
deterioration by reason of excess moisture,
corrosive atmosphere, lightning, power surges,
connections to improper voltage supply,
unauthorized alteration, or other external causes
such as extremes in temperature or humidity,
modifications, scratches or discoloration, accidents,
misuse, or acts of God. This warranty also does not
cover damage resulting from repair or attempted
repair by anyone other than Eureka or an authorized
Eureka Warranty Station. This warranty is not
applicable to any product that has been altered or
on which the serial number has been defaced,
modified or removed. Altering, erasing, or forging
any proof-of-purchase documents voids any
applicable product warranty.
Obtaining warranty service:
To obtain warranty service you must contact the
Eureka Service Team, toll free, at 1-800-282-2886 or
customerserviceusa@midea.com, to discuss the
warranty claim and procedures to be followed. All
warranty claims must include submission of
proof-ofpurchase documentation. For additional
information, you may also visit www.eureka.com.
Shipping charges:
You will be responsible for any initial shipping and
insurance charges if the defective product(s) must be
shipped for warranty service or warranty evaluation;
however, Eureka or a Eureka Authorized Warranty
Station will pay the return shipping charges if repairs
are covered by the warranty. When returning parts for
repair, you must include the model, type and serial
number located on the rating plate on the lower
backside of the vacuum. If any product submitted for
warranty service is found to be ineligible, an estimate
of repair cost will be furnished and the repair
performed only if requested by the owner and upon
receipt of payment or acceptable arrangements for
payment.
Further limitations and exclusions:
Any warranty that may be implied in connection with
your purchase or use of the vacuum, including any
warranty of Merchantability or any warranty of Fitness
For A Particular Purpose is limited to the duration of
this limited warranty. Some provinces/territories do not
allow limitations on how long an implied warranty lasts,
so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to
the relief expressly provided above. In no event shall
the manufacturer be liable for any consequential or
incidental damages you may incur in connection with
your purchase or use of the vacuum. Some
provinces/territories do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may
also have other rights, which may vary by
province/territory.
Midea America (Canada) Corp.
Markham, ON
Canada L3R 8V2
www.eureka.com
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