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Troubleshooting
Q1:
I inserted the Easy Go CD-ROM into my computer's CD-ROM drive and the installation menu does not appear
automatically. What should I do?
A1:
If the installation menu does not appear automatically, click Start, click Run, and type D:\Autorun.exe where
"D" in "D:\Autorun.exe" is the letter assigned to your computer's CD-ROM Drive. And then click OK to start the I
nstallation.
Q2:
How can I get into the TEW-432BRP web configuration page?
A2:
After you install the TEW-432BRP Wireless Router, you can access the web configuration page by opening
your web browser and entering http://192.168.1.1 into the web browser's address bar, where http://192.168.1.1 is
the default IP address of the TEW-432BRP Wireless Router. If you follow the installation instructions in section 3
for adding the router behind an existing 192.168.1.x network, type in http://192.168.0.1 into the web browser's
address bar. The default user name and password is admin.
Q3:
I am not sure what type of Internet Account Type I have for my Cable/DSL connection. How do I find out?
A3:
Contact your Internet Service Provider's (ISP) Customer Service for the correct information.
Q4:
I received an error while running the Install Wizard. What should I do?
A4:
Make sure that your computer's CD-ROM is in working condition. Also verify that all cable connections are
secure and that you are able to connect to the Internet, and then retry installing the router. During setup, the Install
Wizard will check the operation of your network adapter and Internet connection.
Q5:
All the settings are correct, but I can not make a wireless connection to the Router. What should I do?
A5:
First, double check that the WLAN light on the Router is lit. Second, power cycle the TEW-432BRP. Unplug
the power to the TEW-432BRP. Wait 15 seconds, then plug the power back in to the TEW-432BRP. Third, log into
the TEW-432BRP by entering http://192.168.1.1 into the web browser's address bar. If you follow the installation
instructions in section 3 for adding the router behind an existing 192.168.1.x network, type in http://192.168.0.1
into the web browser's address bar. Click on Wireless. Make sure Enabled is selected. Fourth, contact the
manufacturer of your wireless network adapter and make sure the wireless network adapter is configured with the
proper SSID.
Q6:
After I finish installing the router, then Network Magic Installation Wizard appears. What should I do?
A6:
Network Magic is an optional bonus program. It works with your router to setup, manage, repair and protect
your home network. To install Network Magic, select Install Network Magic, click Next and then follow the
Installation Wizard instructions. If you do not want to install Network Magic, select Exit Router Setup and then
click Finish.
If you still encounter problems or have any questions regarding the TEW-432BRP, please refer to the User's Guide
included on the Easy Go Setup CD-ROM or contact Trendnet's Technical Support Department.
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